Kays Solicitors is committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information that you provide to us as a result of using this website.
The information is written for the benefit of visitors to the website – if you are a client of ours (or become one) we process a wider range of personal data and deal with a broader range of privacy-related issues. Clients are provided detailed information about this at the point that they provide instructions to us.
2.1 This document was created using a template from Docular (https://seqlegal.com).
3. What information does Kays Solicitors collect?
Kays Solicitors may collect, store and use the following kinds of personal information:
- information about your computer and about your visits to and use of the Kays Solicitors website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation).
- information relating to any transactions carried out between you and us on or in relation to the Kays Solicitors website, including information relating to any purchases you make of our goods or services.
- information that you provide to us for the purpose of registering with Kays Solicitors.
- information that you provide to Kays Solicitors for the purpose of subscribing to our website services, email notifications and/or newsletters.
- any other information that you choose to send to us
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Kays Solicitors may use both “session” cookies and “persistent” cookies on the Kays Solicitors website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We publish Google Adsense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser using Google’s Ads Preference Manager, available at: http://www.google.com/ads/preferences/. You can opt-out of the Adsense partner network cookie at: http://www.google.com/privacy_ads.html. However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at: http://www.google.com/ads/preferences/plugin.
5. Managing cookies
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647 (Chrome);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
Please be aware that such action could affect the availability and functionality of the Site. Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us. Please visit All About Cookies for more information.
6. Using your personal information
We may use your personal information to:
- any other information that you choose to send to us
- improve your browsing experience by personalising the Kays Solicitors website
- enable your use of the services available on the Kays Solicitors website
- send to you goods purchased via the Kays Solicitors website, and supply to you services purchased via the Kays Solicitors website
- send statements and invoices to you, and collect payments from you
- send you general (non-marketing) commercial communications
- send you email notifications which you have specifically requested
- send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology you can inform us at any time if you no longer require marketing communications.
- provide third parties with statistical information about our users – but this information will not be used to identify any individual user.
- deal with enquiries and complaints made by or about you relating to the Kays Solicitors website.
Where you submit personal information for publication on the Kays Solicitors website, we will publish and otherwise use that information in accordance with the license you grant to us.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose your personal information:
- to the extent that we are required to do so by law;
- in connection with any legal proceedings or prospective legal proceedings;
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
- to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and
- to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
8. International data transfers
Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the Kays Solicitors website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to such transfers of personal information.
9. Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).
10. Policy amendments
11. Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
- the payment of a fee (currently fixed at £10.00); and
- the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
12. Third party websites
The Kays Solicitors website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
13. Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
15. Data controller
The data controller responsible in respect of the information collected on this website is Kays Solicitors.